We have successfully completed validation of the fix in our test environment and have begun rolling it out to production. Our teams will continue deploying the fix across all remaining impacted environments while closely monitoring services. We will provide another update as significant progress is made or sooner if additional information becomes available.
The underlying carrier is continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of August 24th or when a significant change in status occurs.
Monitors
A portion of customers in Canada may experience delivery issues with short code SMS messaging when sending to a specific wireless carrier due to an underlying carrier issue.
Follett Software - Destiny Library Management
StatusGator