We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update every 2 days or sooner if we have more information.
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
RingCentral Operations teams are continuing to monitor service stability following remediation activities. The next update will be provided in the morning of October 19th, or when more information becomes available. If you are experiencing this issue, please reach out to customer care.
Monitors
A portion of RingCX customers may be experiencing an issue where calls are not routing to agents as expected.
Follett Software - Destiny Library Management
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