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Hopkins Public Schools

Cloud Service Status

warn icon 4 ongoing outages
School and Class 360 icon
School and Class 360 Feature Service Disruption

We're still deploying the fix for the email content publishing issue, and only 18 affected instances remain. We've scheduled the remaining deployments over the next few days, and we'll provide another update upon resolution or when we make significant progress.

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Microsoft 365 suite Minor incident
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Blackboard Minor incident

Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions

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The third-party provider reports sustained service recovery across the previously affected environments and is continuing to monitor for an extended period to ensure no additional actions are required. The provider is also monitoring the backlog of email messages accrued during the event, so some customers with third-party integrations, including authentication, messaging, calendar sync, and presence updates, may still experience delays while processing completes. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of November 16th or when a significant change in status occurs.

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Monitors

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School and Class 360
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Feature Service Disruption

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Microsoft 365 suite
Blackboard logo
Blackboard
RingCentral logo
RingCentral
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A portion of customers may be experiencing delays or failures with third-party integrations, including authentication, messaging, calendar sync, and presence updates due to an issue affecting connected third-party services.

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Incident IQ
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Oracle Cloud
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Adobe Creative Cloud logo
Adobe Creative Cloud
Apple logo
Apple
BrainPOP logo
BrainPOP
Canva logo
Canva
Canvas LMS by Instructure logo
Canvas LMS by Instructure
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ClassLink logo
ClassLink
Follett Software - Destiny Library Management logo
Follett Software - Destiny Library Management
Google Workspace logo
Google Workspace
Hopkins Infinite Campus logo
Hopkins Infinite Campus
Hopkins Schools Website logo
Hopkins Schools Website
Jamf logo
Jamf
Lexia logo
Lexia
McGraw Hill Education logo
McGraw Hill Education
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Microsoft 365 apps
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OverDrive
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Pear Deck
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Securly
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Seesaw
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Zoom