We continue to explore multiple paths to quickly resolve the issue, which include analysing the error logs and additional diagnostic information to determine the potential trigger. We’ll provide an update upon a significant update, or sooner if additional information becomes available.
Inherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for institutions depending on how their course content is designed or structured. We reverted this fix, which means Discussions and similar items linked in areas like the Gradebook or Discussions tab may again appear outside their intended release conditions. Reference the support article for more details: https://support.anthology.com/s/article/Discussion-Forum-or-other-Assessment-Visible-in-Course-with-Inherited-Release-Conditions
RingCentral Contact Center teams are continuing to validate regional connection path mitigations across additional user groups and monitoring performance to confirm stability. The next update will be provided on the morning of September 8th, or when further information becomes available. If you are experiencing this issue, please contact customer care.
Monitors
A portion of Contact Center customers may be experiencing poor call quality, one-way audio, and difficulty connecting to calls due to inconsistent audio traffic reaching its destination.
Follett Software - Destiny Library Management
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