Restoration efforts with our third-party infrastructure provider continue to move forward. Current information on restoration timelines, milestones, and permanent remediation suggests that completion is expected within several weeks. The impact is limited to sandbox environments, and production services remain unaffected. We'll provide additional updates as significant developments occur or sooner if new information becomes available.
Last update on
Last update on
RingCentral Operations teams have identified the cause of the issue and resolution will be implemented on a case-by-case basis. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of June 29th or when a significant change in status occurs.
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Monitors
Canvas is operating in a scaled-back configuration. We are slowly re-integrating services to bring Canvas to full operations at this time.
A portion of customers may be experiencing the inability to log into the desktop, web, and mobile applications.
Microsoft 365 suite
Adobe Creative Cloud
Follett Software - Destiny Library Management
Hopkins Infinite Campus
Hopkins Schools Website
McGraw Hill Education
StatusGator