When clicking on the recalculate button the calculator icon spins indefinitely, and the "Calculated at" timestamp doesn't update. This is a visual bug, all calculations are still being performed as expected. The workaround is refreshing the page. We've classified this issue as a severity 4, and will update at the most every 5 business days.
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Ally's bulk processing queues that handle updates from course syncs and course onboards are currently experiencing high traffic which may result in a delay of 1-2 hours for showing new indicators and/or new course reports. During this high traffic period Ally and its associated components remain available, however there may be delays in processing some of these updates including course copy processes. Real time processing for new content items remains at expected levels, but users may see a slight delay in report updates during this time as these processes catch up.
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Monitors
Follett Software - Destiny Library Management
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